Terms of service
Last Updated: August 2025
Welcome to Fragranticoo – Pakistan’s trusted destination for authentic international perfumes. By shopping with us, you agree to the following terms and conditions that govern the use of our website and services.
Authenticity Guarantee
At Fragranticoo, we deal only in 100% original, imported perfumes from top international brands like Gucci, Versace, Dior, Chanel, and more.
- Most of our products are brand new but may arrive without boxes, as they are imported loose-stock or testers.
- All listed items are A+ quality, untouched and unused — unless clearly stated otherwise.
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If boxed packaging is important to you, please confirm with our team before placing your order.
Ordering & Payment
Orders can be placed directly through our website: https://fragranticoo.com
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We accept both:
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Cash on Delivery (COD)
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Advance payment through bank transfer or digital payment methods
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High-value or customized orders may require full or partial prepayment.
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Shipping & Delivery
- We deliver all across Pakistan using TCS and Pakistan Post Express.
- Standard delivery time: 3 to 5 business days depending on your location.
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Shipping charges are calculated at checkout based on your area.
Return & Exchange Policy
- We offer a 7-day return or exchange policy, under specific conditions:
- The item must be unused and in the same condition as received.
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You must email us within 7 days of delivery at:
📧 shopfragranticoo@gmail.com - Once your email is received, our team will contact you via phone to verify and process your request.
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Exchanges/returns are applicable in the following cases:
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Wrong product delivered
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Product received in damaged condition
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⛔ Please note:
Returns are not accepted for misused items or broken items.
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Product Condition
- Most of our perfumes are brand new but may come without retail boxes.
- These products are generally imported from international clearance stock, tester units, or loose packaging lots.
- We do not sell used or replica products.
- If boxed packaging is a priority for you, we recommend confirming product details with us before checkout.
Privacy & Data Protection
- All customer details, including name, number, and address, are used strictly for delivery purposes only.
- We do not share or sell your personal data to any third parties.
Pricing & Promotions
- All prices are in Pakistani Rupees (PKR) and are subject to change without notice.
- We frequently run sales and promotional offers, especially around national events and holidays in Pakistan.
- Discounted prices may vary and are valid for a limited time only.
Liability Disclaimer
- Fragranticoo is not responsible for:
- Allergic reactions to specific perfume ingredients
- Slight variations in packaging due to international batch differences
- Delays caused by courier services or public holidays
- We strive to deliver your order exactly as promised, but minor variations may occur due to the nature of imported stock.
📞 Customer Support
- Need help? We're here for you!
- 📧 Email: shopfragranticoo@gmail.com
- 🕐 Support Hours: Monday to Saturday | 11:00 AM to 6:00 PM
- 📍 We aim to respond within 24 hours.
By using this website, you agree to all of the above terms and conditions.
Thank you for choosing Fragranticoo – Original Fragrance. Original You.